Technology
Technology
At Jackson County Public Schools, technology is about more than just devices and networks; it’s about the people they connect. Our mission is to ensure that every student and staff member has the tools they need to succeed in a secure, supportive, and innovative learning environment.
Behind these tools is a team of talented and dedicated professionals who believe that great support starts with understanding the needs of our classrooms. We combine a secure, reliable network and technical foundation with a commitment to proactive, people-centered service. We don’t just manage hardware; we partner with our educators to safeguard student data and ensure technology serves as a seamless bridge to educational excellence.
Below are the Core Values that guide our team every day as we strive to give our best for the students and teachers of Jackson County.
Core Values
We are here to support the educational goals of Jackson County Public Schools and to ensure that technology serves as a powerful tool for learning and growth.
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We put students and teachers first in all our decisions and actions. We are dedicated to supporting them and providing exceptional service.
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The IT department provides people-centered support, prioritizing assistance and support over simply resolving technical issues.
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Our work directly contributes to staff and student success by providing essential technology and support, and proactively ensuring a safe and secure learning environment.
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We prioritize our well-being and foster a supportive team environment where we care for ourselves and each other, so that we can better serve our users and achieve our team goals.
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We extend mercy and grace to both our users and each other. We deliver consistent, high-quality service and maintain a professional, positive attitude, recognizing that everyone deserves respect, even when faced with challenging situations.
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We dedicate out full effort to all we do. We are committed to finding solutions, we exhaust all resources, collaborate across teams, and explore innovative approaches to overcome and IT obstacle. We persevere through complex issues until we achieve a resolution for our users.
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Policy 3225/4312/7320
Technology Responsible Use
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Policy 3226/4205
Internet Safety
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Policy 4318
Use of Wireless Communication
Lenovo Authorized Service Provider: ASP & Onsite
- Our JCPS technicians are Lenovo Authorized Service Providers (ASP). This certification allows our team to perform official warranty repairs and onsite hardware services directly at our school sites, ensuring minimal downtime for student and staff devices.
Google Workspace Administrator Education Certified
- Our entire technical team is Google Workspace Administrator Level 2 certified. This credential is built specifically for school districts, ensuring our technicians are experts at managing Chromebooks, student data privacy, and digital classroom resources. Earning this certification through Amplified IT equips the JCPS Technology Team to provide a secure and reliable digital environment that supports teaching and learning.